Great Computer, Nightmarish Customer Support, I love this computer. E 'inovative, fresh and fantastic. I can not say enough about the computer itself.
HOWEVER
Be aware that while the Asus customer service is populated by educated, well-intentioned, good people, their system is fundamentally flawed. I sent my computer to repair the keyboard and touchpad. My daughter (bless her little heart) has spilled a drink on the laptop. The customer support people were incredibly friendly and willing to help me return the laptop for repair. I was thrilled. I called on Monday for an updated status. I was told that the computer was already on the road for me. Fantastic! My ecstasy was hightened!




































